The challenge for Bank Albilad’s website involves addressing both usability and accessibility issues, ensuring a seamless experience for all users. A UX audit would evaluate the current design, identifying pain points such as cluttered layouts, confusing navigation, and a lack of intuitive flow. The redesign would simplify the interface, enhance accessibility features (such as improved color contrast and font readability), and streamline navigation to make the site easier to use for everyone, including those with disabilities, while ensuring a modern and efficient user experience.